Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@cloche.ae

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@cloche.ae - Address to "Subject - Privacy Compliance Officer"
SECTION 10 - PRIVACY POLICY (CLOCHE GROUP LLC)
  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • CLOCHE GROUP LLC will not pass any debit/credit card details to third parties
  • CLOCHE GROUP LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.cloche.ae cannot guarantee the security of any information that is disclosed online
  • CLOCHE GROUP LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
How to Measure

How to Measure

Perfect-fitting clothing starts with perfect measurements. Here, we'll show you which measurements are needed and how to correctly take them.

Women --- Clothes

How to measure your body?
Measure directly on your body. Measure your chest over the fullest part of your bust while wearing a bra that fits(a). Your seat measure should be measured around the fullest part of your hips. Inside leg length is measured from the crotch to the floor. Do not measure over other clothing.
  1. a) Bust
       *This is not your bra size!
       *Wear an unpadded bra (your dress will have a built-in bra)
       *Relax arms at sides
       *Pull tape across the fullest part of the bust 
    b) Waist
       *Find the natural waist
       *This is the smallest part of the waist
       *Usually about 1 in. above belly button
       *Keep tape slightly loose to allow for breathing room 
    c) Hip
       *Find the widest part of the hips
       *Usually about 7 in. below natural waist
       *Tape should brush across both hipbones 
    d) Inside leg length

Size Conversions

XS

S

M

L

EUR

32-34

36-38

38-40

42-44

UK

4-6

8-10

12-14

16-18

US, CA

0

2-4

6-8

10-12

CM

Bust

CM

79-81

84-86

88-91

93-96

IN

IN

31-32

33-34

35-36

37-38

CM

Waist

CM

58-61

63-66

68-71

73-76

IN

IN

23-24

25-26

27-28

29-30

IN

Hips

CM

84-86

88-91

93-96

99-101

IN

IN

33-34

36-36

37-38

39-40

 

Size Conversions

XL

2XL

3XL

EUR

46-48

50

52

UK

20-22

24-26

28-30

US, CA

14

16

18

CM

Bust

CM

101-106

109-111

114-116

IN

IN

40-42

43-44

45-46

CM

Waist

CM

81-86

88-91

96-99

IN

IN

32-34

35-36

38-39

IN

Hips

CM

106-109

114-116

119-121

IN

IN

42-43

45-46

47-48

 

Women --- Shoes

US Sizes

Euro Sizes

UK Sizes

Inches

CM

4

35

2

8.1875"

20.8

4.5

35

2.5

8.375"

21.3

5

35-36

3

8.5"

21.6

5.5

36

3.5

8.75"

22.2

6

36-37

4

8.875"

22.5

6.5

37

4.5

9.0625"

23

7

37-38

5

9.25"

23.5

7.5

38

5.5

9.375"

23.8

8

38-39

6

9.5"

24.1

8.5

39

6.5

9.6875"

24.6

9

39-40

7

9.875"

25.1

9.5

40

7.5

10"

25.4

10

40-41

8

10.1875"

25.9

10.5

41

8.5

10.3125"

26.2

11

41-42

9

10.5"

26.7

11.5

42

9.5

10.6875"

27.1

12

42-43

10

10.875"

27.6